Have you been outsourcing projects but spending more money that you expected or going over budget regularly? This can happen for a variety of reasons. Here are three ways to be sure that you are getting the most for your outsourcing budget.
1) Be Clear
When you send a project to your virtual assistant or list it on one of the outsourcing websites, be very clear about what you want. Never expect to be able to make changes as you go or “let the project evolve” and have the cost remain the same. Your outsourcer will provide a quote based on exactly what you requested, not based on their ability to read your mind and predict what additional features you want added later.
If you aren’t sure what you want, you may not be ready to outsource the project yet. Do your research. Remember that your outsourcer is not a business or marketing strategist, nor are they your coach. They will complete the tasks you ask them to.
You need to take time to be certain of what you want, how you envision it working, and the outcome that you expect from a project. With these three pieces of information it will be easier to get an accurate quote for your project. And if you’ve got a good virtual assistant or outsource they will be able to tell you upfront if what you’ve asked for will not deliver the outcome you want (this is why it’s important to share what your ultimate goal is with the outsourcer).
The more detailed you are with your request, the quicker and more accurate your results will be. If you aren’t clear, expect that many back and forth emails or phone calls will be required and if you’re on hourly billing this can quickly add to your invoice total. Be clear from the beginning and you’ll save money and frustration.
2) Be Direct & Honest
If something doesn’t seem to be headed in the direction you hoped, don’t wait and see if it corrects itself, speak up! Mistakes or misunderstandings can be cleared up more easily this way. Always be polite but honest.
Sometimes it’s necessary to call a temporary halt to a project and get clearer on what’s needed. Do it as soon as you sense you need to. This will save unnecessary time being spent on something that won’t work.
3) Be Realistic
Don’t expect to get an entire website for $5. Don’t expect your virtual assistant to be available 24 hours a day with 2 hour turnaround or your outsourcer to work the same hours you do if they’re in a different country.
When you send a project, request feedback on a reasonable time frame and cost so you know what to expect. Sometimes “overbilling” isn’t overbilling as much as it a misunderstanding on what’s involved in a project.
Yes, virtual assistants and outsourcers can work magic! But they can’t read minds. So be clear and direct when sending your projects. And do take time to look around to find out what a reasonable budget and time frame is for the work you’re requesting.